Privacy & Business Details

Deluca Sounds is the trading name of Danny French. We operate from Canvey Island and cover Essex, Kent and East London.

Correspondence address only: Suite 793, 80A Ruskin Ave, Welling DA16 3QQ. This is a postal address only; there is no office or customer visiting facility at this address.

For questions about the personal details you send us, email [email protected].

Booking enquiries

We use the name, contact details and event information you give us to respond to your enquiry, provide a quote and, if you book, arrange the event. This is to take steps you request before entering into a booking contract and to carry out that contract. We do not use enquiry details for marketing without your separate permission.

How long we keep details

We delete enquiry correspondence and extra event details after the enquiry closes or the event takes place, unless you ask us to keep in touch or the information is needed to resolve a dispute. We keep invoices, payment records and other necessary business records for at least five years after the 31 January tax return deadline for the relevant tax year, as HMRC requires.

Who handles the form

The booking enquiry form sends your details to the Deluca Sounds Customer Portal, hosted using OpenAI Sites. We use our booking administration system to manage enquiries and bookings. Business email and other services may be used where needed to respond to you and arrange your event. We do not sell the details you send us.

Cookies and website analytics

Our hosting uses Cloudflare security technology. A security cookie such as __cf_bm may be used to help distinguish genuine visitors from automated traffic; the cookie observed during our check lasted approximately 30 minutes. Security measures are separate from optional analytics.

Google Analytics is off unless you choose “Accept analytics”. If you accept, Google receives website usage and device information and may set first-party cookies such as _ga and _ga_* to distinguish visits. These cookies can last up to two years depending on the Google Analytics settings. We use analytics to understand and improve our website, not to send you marketing. Advertising personalisation and Google signals are disabled in our website tag.

You can choose “Reject analytics” and still use the website and enquiry form. Use “Privacy & Cookies” at the bottom of the home page to change your choice. We store only your analytics choice, its date and the preference version in this browser’s local storage for up to 180 days. If storage is blocked, we may ask again on your next page visit. Withdrawing consent stops our analytics tag and attempts to remove its accessible first-party analytics cookies; it cannot undo information already sent to Google. Read Google’s privacy policy for how Google handles information, including international processing.

Links to WhatsApp, social networks, reviews and SumUp take you to services with their own privacy and cookie policies. We do not load advertising pixels as part of these links.

Your choices

You can contact us to ask what personal details we hold about you, request a correction, or ask us to delete details we no longer need. You can also raise a concern with the Information Commissioner’s Office.